Most audits are completed within 5–7 business days after the discovery call.
Mini audits are based primarily on public-facing customer experiences. Full audits may require additional access depending on scope.
Currently, our retention audit services are focused primarily on restaurants and hospitality-focused businesses.
You can choose to implement recommendations internally or work with Aligned Brand Co on implementation support.
Yes. Ongoing retention support and monthly engagement services are available.
Depending on client needs, we may work with platforms such as Mailchimp, Klaviyo, reservation systems, SMS platforms, and review management tools.
I’ve built the full Restaurant Audit page copy for Aligned Brand Co around the new restaurant retention positioning, including:
It’s structured to feel:
Most importantly, it positions the audit as a business-growth tool — not just a marketing critique.
After submitting your inquiry, we will review your information
and respond to your request within 24 hours.
We will then schedule a discovery call
to discuss your goals and current customer experience.
Afterwards, we will make recommendations for next steps.
Office location
Stamford, CT, 06902Send us an email
[email protected]